Support & Docs – Knowledge Base, Status, API

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Step-by-step guides for VPS, hosting, and domains.

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Live uptime plus planned maintenance per metro.

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Share scripts and best practices with other operators.

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REST + webhook documentation for billing and provisioning.

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Need priority support?

Chat/email staffed 24/7. Phone callbacks available for critical tickets.

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Support FAQ

What are your support hours?

Chat/email 24/7; phone callbacks 08:00–22:00 CET.

How fast do you respond?

Priority tickets see first reply in under 10 minutes on average.

How do I report abuse?

Email abuse@vastrox.com with logs—response within one business day.